To maximize the value of their Copilot investment, Global E-Commerce uses Opsera’s Copilot Insights dashboard to measure real impact, close adoption gaps, and turn a promising AI assistant into a proven productivity driver.
How Opsera Helps
Opsera’s Insights platform helps users scale and sustain success with AI tooling:
- Track adoption rates across teams
- Pinpoint where AI is delivering the greatest ROI
- Identify and fix bottlenecks like under utilized licenses
- Provides real metrics that can be used to advocate for broader adoption
Key Wins So Far
This global e-commerce innovator is already seeing measurable benefits in several areas:
- Faster Delivery: More PRs merged, shorter lead times, higher throughput
- Cost Savings: Hours saved = dollars saved, month after month
- Improved Quality: AI-assisted reviews and completions reduce errors
- Actionable Insights: Fix bottlenecks, identify users requiring training, track ROI
Specific metrics include:
- 441 licenses allocated, with 305 active users (69% adoption)
- 4.66% productivity improvement across active developers
- $137K in monthly savings
- PR throughput up 66%, lead time down 21%
Finding Opportunities to Grow
Now that this multinational internet services leader can prove Copilot’s value, they can focus on scaling that success. With Opsera’s data-driven approach, the path to 6-8% productivity gains (worth $200K–$275K/month) is clear:
- Close backlog PRs to cut cycle time from 12 to 10 days
- Train inactive users, focusing on high-impact languages like Kotlin/Java, to increase adoption and savings
- Boost AI suggestion acceptance from 19.4% to 25% for an extra 1% productivity lift
- Expand Copilot Chat usage for better collaboration and faster reviews